Shipping policy

We work with international fulfillment partners to deliver your order as quickly as possible.

By placing an order, you agree to the shipping terms below.

Processing Time

Orders are processed within 1-2 business days after payment confirmation.

Orders are not shipped on weekends or public holidays.

During high demand periods, processing may take up to 7 business days.

Delivery Time

Estimated delivery time: 5-7 business days

Delivery times are estimates and not guaranteed. Delays caused by carriers, customs, weather, or operational load are outside of our control.

Tracking

Tracking information is sent automatically via email once the order leaves the warehouse.

Tracking updates may take several days to appear in the carrier system.

Order Status Requests

We do not provide order updates before the end of the processing period.

Requests regarding order location before tracking becomes active may not receive a response.

Address Accuracy

Customers are responsible for entering the correct shipping address.

Orders returned due to incorrect or incomplete addresses will require reshipping payment.

Lost or Delayed Shipments

An order is considered lost only if tracking shows no movement for 15 business days.

We cannot issue refunds for packages still in transit.

Carrier Responsibility

Once the parcel is handed to the carrier, the shipment becomes the carrier’s responsibility.

Refused or Unclaimed Packages

If a package is refused, unclaimed, or not collected, return shipping and handling fees will be deducted from the refund.

Separate Shipments

Items from the same order may arrive in separate packages.

By purchasing from our store, you acknowledge and accept this shipping policy.